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government-services

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GovInsight-AI 是一个基于大语言模型 (LLM) 的政务诉求工单办理质量智能检测系统。该项目专门针对政务服务热线(如12345)中"群众诉求"与"办理答复"的一致性问题进行自动化检测。系统通过集成阿里云Qwen-Plus模型,像资深质检员一样自动比对群众原始诉求与职能部门办理回复,精准识别答非所问、逻辑不通、解决不彻底、态度生硬等问题,并提供智能化的修正建议。项目已重构为Cloudflare Pages全栈Serverless架构,支持本地开发和云端部署。Intelligent Quality Inspection System for Government Service Hotlines (12345) powered by LLM.

  • Updated Mar 27, 2026
  • TypeScript

A digital queue management system built with React, TypeScript and Tailwind CSS. Users can take a ticket and track their status. Staff can manage the queue via an admin dashboard with single and two-stage modes.

  • Updated Sep 25, 2025
  • TypeScript

Digital platform for government services: citizens can access schemes, certificates, contacts, submit grievances and feedback; admins manage services and analytics. Built with React, Node.js, PostgreSQL, and WhatsApp bot integration.

  • Updated Oct 25, 2025
  • TypeScript

AI-Powered Government Services Assistant - Serverless AWS Lambda function built for MyGovHub that intelligently handles Malaysian driving license renewals and TNB electricity bill payments through document OCR, AI chat responses, and secure payment processing.

  • Updated Oct 16, 2025
  • Python

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