Question about onboarding flow and first user value

[tornidomaroc-web]

Hi,

I’ve been reviewing the onboarding flow and had a question about the first user experience.

After signup, it seems users land in an empty workspace without a clearly enforced first action (like creating a contact or deal).

In many SaaS products, this moment is usually guided very tightly to help users reach their first value quickly.

Is there a specific reason this step is left open-ended in Twenty?

Curious how you approached this decision.

Thanks

[Bonapara]

Hi @tornidomaroc-web! We spent time targeting companies that were technical enough to understand the product and its vision without a specific onboarding as we were focused on product dev. This will change in the coming months

[tornidomaroc-web]

Hi Thomas, That makes sense, especially for early technical users. The challenge comes when expanding to a broader audience—users expect a clear first step, and landing in an empty workspace can create hesitation before reaching value. Curious how you're thinking about that shift. Best,

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On Mon, 6 Apr 2026 at 11:15 Thomas des Francs ***@***.***> wrote: Hi @tornidomaroc-web <https://github.com/tornidomaroc-web>! We spent time targeting companies that were technical enough to understand the product and its vision without a specific onboarding as we were focused on product dev. This will change in the coming months — Reply to this email directly, view it on GitHub <#19325 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/CANBVWXQYUCI74WKPPTNCMT4UN7URAVCNFSM6AAAAACXMEHBM6VHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTMNBWGI4DMNI> . You are receiving this because you were mentioned.Message ID: ***@***.***>