Problem:
After completing signup on the cloud product, we have limited structured feedback - especially how people found SuperPlane - which makes it harder to measure channels and tune marketing and onboarding.
Current vs proposed:
Current: No guided survey step after signup (or only generic onboarding).
Proposed: Show a short survey immediately after signup, skippable if needed. The primary question should capture how they reached SuperPlane (e.g. search, referral, event, social, partner, exact options TBD).
Optionally add a couple of lightweight follow-ups (role, use case) without blocking access for long.
Use case:
Product and growth need attribution and qualitative context to prioritize channels, content, and first-run experience.
Problem:
After completing signup on the cloud product, we have limited structured feedback - especially how people found SuperPlane - which makes it harder to measure channels and tune marketing and onboarding.
Current vs proposed:
Current: No guided survey step after signup (or only generic onboarding).
Proposed: Show a short survey immediately after signup, skippable if needed. The primary question should capture how they reached SuperPlane (e.g. search, referral, event, social, partner, exact options TBD).
Optionally add a couple of lightweight follow-ups (role, use case) without blocking access for long.
Use case:
Product and growth need attribution and qualitative context to prioritize channels, content, and first-run experience.