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Expand file tree Collapse file tree Original file line number Diff line number Diff line change @@ -22889,7 +22889,8 @@ components:
2288922889 type: object
2289022890 description: An object containing the different custom attributes associated
2289122891 to the conversation as key-value pairs. For relationship attributes the value
22892- will be a list of custom object instance models.
22892+ will be a list of custom object instance models. System-defined attributes
22893+ such as "CX Score rating" and "CX Score explanation" may also be included.
2289322894 additionalProperties:
2289422895 anyOf:
2289522896 - type: string
@@ -22902,6 +22903,9 @@ components:
2290222903 team_mates: 9
2290322904 start_date_iso8601: "2023-03-04T09:46:14Z"
2290422905 end_date_timestamp: 1677923174
22906+ CX Score rating: 4
22907+ CX Score explanation: The conversation was resolved quickly and the customer
22908+ expressed satisfaction with the outcome.
2290522909 custom_object_instance:
2290622910 title: Custom Object Instance
2290722911 type: object
Original file line number Diff line number Diff line change @@ -16933,7 +16933,8 @@ components:
1693316933 type: object
1693416934 description: An object containing the different custom attributes associated
1693516935 to the conversation as key-value pairs. For relationship attributes the value
16936- will be a list of custom object instance models.
16936+ will be a list of custom object instance models. System-defined attributes
16937+ such as "CX Score rating" and "CX Score explanation" may also be included.
1693716938 additionalProperties:
1693816939 anyOf:
1693916940 - type: string
Original file line number Diff line number Diff line change @@ -18593,7 +18593,8 @@ components:
1859318593 type: object
1859418594 description: An object containing the different custom attributes associated
1859518595 to the conversation as key-value pairs. For relationship attributes the value
18596- will be a list of custom object instance models.
18596+ will be a list of custom object instance models. System-defined attributes
18597+ such as "CX Score rating" and "CX Score explanation" may also be included.
1859718598 additionalProperties:
1859818599 anyOf:
1859918600 - type: string
@@ -18606,6 +18607,9 @@ components:
1860618607 team_mates: 9
1860718608 start_date_iso8601: "2023-03-04T09:46:14Z"
1860818609 end_date_timestamp: 1677923174
18610+ CX Score rating: 4
18611+ CX Score explanation: The conversation was resolved quickly and the customer
18612+ expressed satisfaction with the outcome.
1860918613 custom_object_instance:
1861018614 title: Custom Object Instance
1861118615 type: object
Original file line number Diff line number Diff line change @@ -19320,7 +19320,8 @@ components:
1932019320 type: object
1932119321 description: An object containing the different custom attributes associated
1932219322 to the conversation as key-value pairs. For relationship attributes the value
19323- will be a list of custom object instance models.
19323+ will be a list of custom object instance models. System-defined attributes
19324+ such as "CX Score rating" and "CX Score explanation" may also be included.
1932419325 additionalProperties:
1932519326 anyOf:
1932619327 - type: string
@@ -19333,6 +19334,9 @@ components:
1933319334 team_mates: 9
1933419335 start_date_iso8601: "2023-03-04T09:46:14Z"
1933519336 end_date_timestamp: 1677923174
19337+ CX Score rating: 4
19338+ CX Score explanation: The conversation was resolved quickly and the customer
19339+ expressed satisfaction with the outcome.
1933619340 custom_object_instance:
1933719341 title: Custom Object Instance
1933819342 type: object
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