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[ADD] document_page_helpdesk_mgmt: add new module
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‎document_page_helpdesk_mgmt/README.rst‎

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======================
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Document Page Helpdesk
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======================
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..
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! This file is generated by oca-gen-addon-readme !!
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!! changes will be overwritten. !!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!! source digest: sha256:7719f9960f272becd8947205cf740d773e4a6a5599e3f2014dfd945f87227896
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
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:target: https://odoo-community.org/page/development-status
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:alt: Beta
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.. |badge2| image:: https://img.shields.io/badge/licence-AGPL--3-blue.png
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:target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
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:alt: License: AGPL-3
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.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fknowledge-lightgray.png?logo=github
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:target: https://github.com/OCA/knowledge/tree/18.0/document_page_helpdesk_mgmt
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:alt: OCA/knowledge
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.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
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:target: https://translation.odoo-community.org/projects/knowledge-18-0/knowledge-18-0-document_page_helpdesk_mgmt
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:alt: Translate me on Weblate
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.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
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:target: https://runboat.odoo-community.org/builds?repo=OCA/knowledge&target_branch=18.0
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:alt: Try me on Runboat
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|badge1| |badge2| |badge3| |badge4| |badge5|
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This module allows linking document pages to helpdesk tickets.
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**Table of contents**
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.. contents::
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:local:
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Usage
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=====
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- Go to a helpdesk ticket and click on "Wiki Pages" to see linked
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documents or to create new ones.
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Bug Tracker
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===========
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Bugs are tracked on `GitHub Issues <https://github.com/OCA/knowledge/issues>`_.
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In case of trouble, please check there if your issue has already been reported.
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If you spotted it first, help us to smash it by providing a detailed and welcomed
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`feedback <https://github.com/OCA/knowledge/issues/new?body=module:%20document_page_helpdesk_mgmt%0Aversion:%2018.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
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Do not contact contributors directly about support or help with technical issues.
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Credits
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=======
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Authors
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-------
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* Escodoo
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Contributors
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------------
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- ``Escodoo <https://escodoo.com.br>``\ \_:
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- Cristiano Mafra Junior cristiano.mafra@escodoo.com.br
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Maintainers
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-----------
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This module is maintained by the OCA.
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.. image:: https://odoo-community.org/logo.png
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:alt: Odoo Community Association
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:target: https://odoo-community.org
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OCA, or the Odoo Community Association, is a nonprofit organization whose
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mission is to support the collaborative development of Odoo features and
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promote its widespread use.
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.. |maintainer-CristianoMafraJunior| image:: https://github.com/CristianoMafraJunior.png?size=40px
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:target: https://github.com/CristianoMafraJunior
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:alt: CristianoMafraJunior
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Current `maintainer <https://odoo-community.org/page/maintainer-role>`__:
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|maintainer-CristianoMafraJunior|
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This module is part of the `OCA/knowledge <https://github.com/OCA/knowledge/tree/18.0/document_page_helpdesk_mgmt>`_ project on GitHub.
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You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

‎document_page_helpdesk_mgmt/__init__.py‎

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from . import models

‎document_page_helpdesk_mgmt/__manifest__.py‎

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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
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# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
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{
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"name": "Document Page Helpdesk",
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"summary": "This module links document pages to helpdesk tickets",
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"version": "18.0.1.0.0",
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"category": "Helpdesk",
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"author": "Escodoo, Odoo Community Association (OCA)",
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"website": "https://github.com/OCA/knowledge",
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"license": "AGPL-3",
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"depends": ["helpdesk_mgmt", "document_page"],
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"maintainers": ["CristianoMafraJunior"],
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"data": ["views/document_page_views.xml", "views/helpdesk_ticket_views.xml"],
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"installable": True,
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}

‎document_page_helpdesk_mgmt/models/__init__.py‎

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from . import document_page
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from . import helpdesk_ticket

‎document_page_helpdesk_mgmt/models/document_page.py‎

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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
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# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
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from odoo import fields, models
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class DocumentPage(models.Model):
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_inherit = "document.page"
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helpdesk_ticket_id = fields.Many2one(
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string="Helpdesk Ticket", comodel_name="helpdesk.ticket"
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)

‎document_page_helpdesk_mgmt/models/helpdesk_ticket.py‎

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# Copyright 2026 - TODAY, Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>
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# License AGPL-3.0 or later (https://www.gnu.org/licenses/agpl).
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from odoo import fields, models
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class HelpdeskTicket(models.Model):
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_inherit = "helpdesk.ticket"
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document_page_ids = fields.One2many(
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string="Wiki", comodel_name="document.page", inverse_name="helpdesk_ticket_id"
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)
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document_page_count = fields.Integer(compute="_compute_document_page_count")
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def _compute_document_page_count(self):
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for rec in self:
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rec.document_page_count = len(rec.document_page_ids)

‎document_page_helpdesk_mgmt/pyproject.toml‎

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[build-system]
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requires = ["whool"]
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build-backend = "whool.buildapi"

‎document_page_helpdesk_mgmt/readme/CONTRIBUTORS.md‎

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* `Escodoo <https://escodoo.com.br>`_:
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* Cristiano Mafra Junior <cristiano.mafra@escodoo.com.br>

‎document_page_helpdesk_mgmt/readme/DESCRIPTION.md‎

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This module allows linking document pages to helpdesk tickets.

‎document_page_helpdesk_mgmt/readme/USAGE.md‎

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- Go to a helpdesk ticket and click on "Wiki Pages" to see linked documents
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or to create new ones.

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